Where we ship
Canada only. We ship to every province and territory, including remote postal codes. We do not ship outside of Canada.
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland & Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Carriers and methods
- Canada Post Expedited — default for most orders. Tracking included; a signature is required on delivery for orders over $100.
- Canada Post Xpresspost — faster, with tracking and signature on delivery.
- Purolator Ground — used selectively where it outperforms Canada Post for the destination.
- Purolator Express — available on request for urgent shipments.
Delivery times
Most in-stock orders are packed and handed to the carrier the next business day, and your tracking number goes live at that point. Transit time after that varies by destination:
| Destination | Estimated transit |
|---|---|
| Ontario, Quebec | 1–3 business days |
| Atlantic provinces, MB, SK, AB, BC | 3–7 business days |
| Yukon, NWT, Nunavut, remote postal codes | 5–14 business days |
| Remote fly-in destinations | Allow extra time; carrier-dependent |
Shipping rates
Orders over $99 ship free anywhere in Canada. Below that, live rates are calculated at checkout based on the parcel weight and your destination postal code.
Lithium-ion batteries inside a sealed flashlight ship by ground only, per Transport Canada and carrier rules. This is normal and does not delay your order.
Tracking
A tracking number is emailed automatically once the carrier has scanned the parcel. If a tracking number does not appear within two business days of your order confirmation, please get in touch.
Lost or damaged shipments
Shipments are insured. If a parcel is lost in transit or arrives damaged, contact us with the order number and any photos available. We open a claim with the carrier and arrange a replacement so that you are not stuck waiting on the carrier’s timeline.